Privacy Policy

Registration Information.  If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also  collect certain demographic information when you register for our Services, including your age, gender, personal  interests, income, and/or marital status. 

Communications.  If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires. 

Events.  If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering. 

User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts,  comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services. 

At Pixels & Papel ("we," "our," or "the Studio"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pixelsandpapel.com (the "Site") or engage with our graphic design services.

1. Information We Collect

We collect data to provide a seamless experience on our Site and to deliver our creative services. This happens in two ways:

A. Information You Voluntarily Provide

Contact & Project Forms: When you fill out an inquiry form, request a quote, or subscribe to a newsletter, we collect your Name, Email Address, Phone Number, Company Name, and any project details you supply.

Billing Data: If you purchase a design package or deposit a retainer, our third-party payment processors collect financial details (e.g., credit card information, billing address). We do not store raw financial data on our servers.

B. Information Collected Automatically

When you navigate our Site, we automatically collect certain digital identifiers via cookies and tracking scripts:

IP Addresses & Device Characteristics (browser type, operating system). 

Usage Analytics (pages viewed, time spent on pages, referral links, and interaction data via tools like Google Analytics).

2. How We Use Your Information

We use your data strictly for legitimate business purposes, including:

Responding to project inquiries and sending design proposals.

Fulfilling contract obligations and delivering graphic assets.

Processing payments and issuing financial invoices. 

Analyzing website performance to improve user experience.

Sending occasional marketing emails (only if you have explicitly opted in).

3. Data Sharing & Third-Party Vendors

Pixels & Papel does not sell, rent, or lease your personal information to data brokers or third parties. We only share information with trusted service providers necessary to run our studio.

We require all third-party vendors to sign data privacy addendums that strictly prohibit them from using your personal data for any purpose other than what we explicitly instruct.

4. Cookies and "Do Not Track" Signals

Our Site uses cookies to remember your preferences and optimize loading speeds.

Consent Management: Upon your first visit, a cookie banner allows you to accept or decline non-essential tracking.

Global Privacy Control (GPC): Our Site is configured to automatically recognize and honor browser-based privacy signals like the Global Privacy Control (GPC). If your browser transmits a GPC or "Do Not Track" header, our system automatically treats it as a valid opt-out of marketing trackers. 

5. Your Global Privacy Rights (GDPR, CCPA, & State Laws)

Depending on your geographical location, you hold specific legal rights regarding your personal data:

Right to Know & Access: You can request a copy of the specific personal data we hold about you.

Right to Rectification: You can request that we correct inaccurate or incomplete data. 

Right to Deletion ("Right to be Forgotten"): You can request that we completely erase your personal information from our databases (except where we are legally required to retain it for tax or accounting purposes). 

Right to Opt-Out: You have the right to halt any sharing of your data for targeted advertising. 

To exercise any of these rights, please submit a formal request to our privacy team at [insert studio privacy email, e.g., info@pixelsandpapel.com]. We will verify your identity and fulfill valid requests within 30 days free of charge.

6. Data Security and Retention

We implement industry-standard administrative and technical security measures (such as SSL encryption on all form submissions) to protect your data.

We retain your personal information only as long as necessary to fulfill the creative projects outlined in our contracts, maintain accurate financial records, or satisfy legal and regulatory requirements.

7. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Pixels & Papel handles your data, please reach out to us:

Company Name: Pixels & Papel

Email: [info@pixielsandpapel.com]

Mailing Address: [23269 Sweeney Dr., Moreno Valley, CA 92553]